Inman Maritime Corporation
Effective Date: February 1, 2026
Last Updated: February 1, 2026

1. INTRODUCTION

Inman Maritime Corporation (“Inman Maritime,” “we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website (inmanmaritime.com), use our customer portal (portal.inmanmaritime.com), or engage with our cargo insurance services.

By accessing our website, creating a portal account, or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

This Privacy Policy is incorporated into and subject to our Terms and Conditions. Any terms not defined in this Privacy Policy have the meanings given to them in our Terms and Conditions.

2. INFORMATION WE COLLECT

We collect various types of information to provide, maintain, and improve our services, process insurance transactions, and communicate with you effectively.

2.1 Information You Provide Directly

Account Registration Information:

  • Full name
  • Business name and registration information
  • Email address
  • Phone number
  • Mailing address and business address
  • Tax identification numbers or business registration numbers
  • Job title and role within your organization
  • Password (stored in encrypted format)

Shipment and Insurance Information:

  • Commodity descriptions and types
  • Shipment values and invoice amounts
  • Origin and destination information
  • Transportation mode and carrier details
  • Shipper, consignee, and notify party information
  • Warehouse and contact information
  • Packing and container specifications

Payment Information:

  • Payment method selection and billing address
  • For credit cards: card type, last four digits, expiration date (full card details processed by PCI-DSS compliant processor, never stored on our servers)
  • Banking information for wire transfers, ACH, or e-transfers
  • Payment history and transaction records

Claims Information:

  • Certificate and policy numbers
  • Description of loss or damage
  • Date and location of loss
  • Supporting documentation (invoices, photos, survey reports)
  • Correspondence with carriers or surveyors

2.2 Information Collected Automatically

Website and Portal Usage Information:

  • IP address
  • Browser type and version
  • Operating system and device information
  • Pages visited and time spent
  • Referring website or source
  • Click patterns and navigation paths
  • Date and time stamps
  • Cookies and similar tracking technologies

Portal Activity:

  • Login frequency and timestamps
  • Features and functions used
  • Quotes generated and certificates purchased
  • Search queries within the portal
  • Account settings and preferences
  • Risk score changes

2.3 Information from Third Parties

We may receive information from:

  • Insurance underwriters and reinsurers
  • Credit bureaus (for credit applications)
  • Payment processors
  • Claims adjusters and surveyors
  • Carriers and freight forwarders
  • Business partners and referral sources
  • Public sources (business registries, sanctions lists)

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 Providing Insurance Services

  • Processing insurance quotes and applications
  • Issuing insurance certificates and policies
  • Managing your portal account
  • Calculating premiums based on shipment details
  • Processing payments and managing billing
  • Providing customer support

3.2 Claims Processing and Investigation

  • Evaluating and processing claims
  • Investigating losses and damages
  • Coordinating with surveyors and adjusters
  • Determining coverage and settlement amounts
  • Processing claim payments

3.3 Risk Assessment and Underwriting

  • Assessing and managing insurance risk
  • Calculating risk scores
  • Determining policy limits and credit terms
  • Detecting and preventing fraud
  • Underwriting complex or high-value shipments

3.4 Legal and Compliance Obligations

  • Complying with insurance regulations and laws
  • Meeting anti-money laundering (AML) requirements
  • Screening against sanctions lists (OFAC, UN, EU)
  • Responding to legal processes (subpoenas, court orders)
  • Enforcing our Terms and Conditions
  • Complying with trade and export control laws

3.5 Business Operations and Improvement

  • Analyzing usage patterns and trends
  • Improving our website, portal, and services
  • Developing new features and products
  • Conducting market research
  • Training staff and quality assurance

3.6 Communications

  • Sending transactional emails (quotes, certificates, invoices)
  • Providing customer support
  • Sending account notifications and alerts
  • Informing you of policy changes
  • Marketing communications (with consent where required)

3.7 Security and Fraud Prevention

  • Detecting and preventing fraudulent activities
  • Protecting against security threats
  • Monitoring suspicious account activity
  • Verifying user identities
  • Maintaining system integrity and security

4. INFORMATION SHARING AND DISCLOSURE

We share your information only as described in this Privacy Policy and as necessary to provide our services.

4.1 Insurance and Reinsurance Partners

We share information with insurance underwriters, reinsurers, and Lloyd’s of London syndicates who provide the underlying insurance coverage.

4.2 Service Providers and Business Partners

We share information with third-party service providers who assist with:

  • Payment processing (Stripe, PayPal, etc.)
  • Claims administration (adjusters, surveyors)
  • IT services (cloud hosting, system maintenance)
  • Customer support (help desk software, chat platforms)
  • Analytics (Google Analytics, etc.)
  • Credit verification (credit bureaus)
  • Marketing services (email providers, with consent)

4.3 Legal Requirements and Protection of Rights

We may disclose information when required by law or to:

  • Comply with legal obligations, court orders, or regulatory requests
  • Enforce our Terms and Conditions
  • Protect our rights, property, or safety
  • Detect, prevent, or address fraud or security issues
  • Respond to claims that content violates third-party rights

4.4 Business Transfers

If Inman Maritime is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.

4.5 With Your Consent

We may share information for other purposes with your explicit consent or at your direction.

4.6 Aggregated and De-identified Information

We may share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you.

5. DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

  • Account Information: 7 years after account closure
  • Insurance Certificates: 7 years after policy expiration
  • Claims Information: 10 years after claim settlement
  • Payment Records: 7 years for tax and accounting purposes
  • Communications: 3-7 years depending on nature
  • Website Usage Data: 2 years unless needed for security investigation

When information is no longer required, we securely delete or anonymize it in accordance with our data retention policies.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6.1 Security Measures

  • Encryption: SSL/TLS protocols (HTTPS) for data transmission
  • Password Protection: Hashed and salted using industry-standard algorithms
  • Access Controls: Limited employee access on need-to-know basis
  • Secure Servers: Protected data centers with physical security controls
  • Payment Security: PCI-DSS compliant; we do not store full credit card numbers
  • Regular Audits: Periodic security assessments and vulnerability testing
  • Employee Training: Staff trained on data protection practices
  • Incident Response: Procedures to respond to security incidents

6.2 Limitations

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6.3 Your Responsibility

You are responsible for:

  • Maintaining the confidentiality of your password
  • Restricting access to your computer or device
  • Logging out after using shared computers
  • Notifying us immediately of unauthorized access

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information.

7.1 Rights for All Users

  • Access: Request access to personal information we hold
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion (subject to legal retention requirements)
  • Objection: Object to certain processing
  • Portability: Request a copy in portable format
  • Opt-Out: Opt out of marketing communications

7.2 Additional Rights for Canadian Residents (PIPEDA)

Under Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

  • Know what personal information we collect and how it’s used
  • Access your personal information and request corrections
  • Withdraw consent for certain uses
  • File a complaint with the Privacy Commissioner of Canada

7.3 Additional Rights for EU/UK Residents (GDPR)

If located in the European Union or United Kingdom, you have additional rights under GDPR, including:

  • Right to erasure (“right to be forgotten”)
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Right not to be subject to automated decision-making
  • Right to lodge a complaint with your local data protection authority

7.4 Additional Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have rights under CCPA/CPRA, including:

  • Right to know what personal information is collected, used, and shared
  • Right to request deletion of personal information
  • Right to opt-out of the “sale” of personal information (note: we do not sell personal information)
  • Right to non-discrimination for exercising your rights
  • Right to correct inaccurate personal information

7.5 Exercising Your Rights

To exercise any of these rights, contact us at:

Email: privacy@inmanmaritime.com
Mail: Inman Maritime Corporation, Attn: Privacy Officer, 22 East 5th Avenue, Vancouver, BC, Canada

We will respond within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing certain requests.

8. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to enhance your experience, analyze usage, and improve our services.

8.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences and provide personalized experiences.

8.2 Types of Cookies We Use

Essential Cookies (Required):

  • Session management and authentication
  • Security and fraud prevention
  • Portal functionality
  • Load balancing and performance

Analytics Cookies (Optional):

  • Google Analytics or similar services
  • Usage statistics and traffic analysis
  • Feature effectiveness measurement

Preference Cookies (Optional):

  • Language preferences
  • Display settings
  • Saved searches or filters

Marketing Cookies (Optional, with consent):

  • Tracking conversions from advertisements
  • Measuring campaign effectiveness
  • Retargeting (if enabled and consented)

8.3 Managing Cookies

You can control cookies through:

  • Browser Settings: Most browsers allow you to refuse or delete cookies
  • Opt-Out Tools: Industry opt-out tools like the Digital Advertising Alliance
  • Our Cookie Preferences: (if available on website)

Note: Disabling essential cookies may affect portal functionality.

9. THIRD-PARTY LINKS AND SERVICES

Our website and portal may contain links to third-party websites, services, or integrations (e.g., payment processors, shipping carriers, analytics providers).

We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

10. INTERNATIONAL DATA TRANSFERS

Inman Maritime is based in Vancouver, British Columbia, Canada. If you access our services from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate.

Data Protection Standards:

  • We ensure appropriate safeguards are in place for international transfers
  • Service providers are contractually obligated to protect your information
  • Transfers comply with applicable data protection laws
  • For EU/UK users, we rely on standard contractual clauses or other approved transfer mechanisms

By using our services, you consent to the transfer of your information to Canada and other jurisdictions as necessary.

11. CHILDREN’S PRIVACY

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at privacy@inmanmaritime.com.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors.

When we make changes:

  • The “Last Updated” date at the top will be revised
  • Material changes will be communicated via email to registered users
  • Prominent notices may be posted on our website or portal
  • Continued use of our services after changes constitutes acceptance

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Privacy Officer
Inman Maritime Corporation
22 East 5th Avenue
Vancouver, BC, Canada

Email: privacy@inmanmaritime.com
General Inquiries: support@inmanmaritime.com

Hours: Monday-Friday, 8:00 AM – 6:00 PM PST

14. REGULATORY AUTHORITIES

If you are not satisfied with our response to your privacy concerns, you may contact the appropriate regulatory authority:

Canada:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Toll-free: 1-800-282-1376

European Union/UK:
Your local data protection authority
EU: https://edpb.europa.eu/about-edpb/board/members_en
UK: Information Commissioner’s Office (ICO) – www.ico.org.uk

California:
California Privacy Protection Agency
Website: cppa.ca.gov

15. CONSENT

By using our website, creating a portal account, or engaging with our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

For certain uses of information (such as marketing communications), we will obtain your explicit opt-in consent where required by law.

You may withdraw your consent at any time by contacting us, subject to legal or contractual restrictions and reasonable notice.

Inman Maritime Corporation
Last Updated: February 1, 2026